Privacy Policy

I. General information

We collect various types of data on our websites. Some data is collected by us automatically when you use our services, for example through the use of so-called cookies. This automatically collected data is mostly of a general nature and primarily contains information about the duration and location of access.

In addition, we collect personal data with your consent and data that you enter voluntarily if you wish to use certain services. It is possible to use our website without providing personal data, but this may be considerably restricted in some cases.

You decide whether to consent to the use of various purposes and service providers the first time you visit our website. With the exception of the processing that is absolutely necessary for the operation of the website, it is up to you to decide which data processing you authorise.

Due to many regulatory changes, a comprehensive set of data protection regulations has emerged in recent years, which is intended to ensure data security and strengthen the rights of users on the one hand, but has also produced a flood of relevant terms on the other. In order to make the following more detailed explanations of collected data, legal regulations and rights more accessible, we have briefly summarised the most important of these terms below.

Definitions

In our data protection information, we use terms that are used and defined in the GDPR. We would like to explain the most important terms so that you know what they mean.

Processor

A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller in accordance with instructions.

Consent banner

As a user, you have the option to give your consent to processing that requires consent and to withdraw this consent for the future. You make this decision via the so-called consent banner, which is automatically called up the first time you visit our website and provides you with the most important information on data processing.

Cookies

Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user’s device. A cookie is primarily used to store information about a user during or after their visit to an online service. The information stored may include, for example, the language settings on a website, the login status, a shopping basket or video interactions. The term cookies also includes other technologies that fulfil the same functions as cookies (e.g. when user information is stored using pseudonymous online identifiers, also known as “user IDs”). Cookies are used to make websites more user-friendly. As cookies are stored on the user’s computer, you have control over the cookies. You can make changes to the use and storage of cookies in your Internet browser settings. However, deactivating cookies will in most cases limit the usability of our website.

Third

A third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorised to process the personal data.

Consent

Consent is an expression of self-determination under data protection law. It is the voluntary, informed and unambiguous expression of will in the form of a statement or other unambiguous affirmative act by which the data subject indicates that they consent to the processing of their personal data. Any consent given can be revoked at any time for the future.

Receiver

The recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular enquiry in accordance with Union or Member State law shall not be regarded as recipients.

Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. IP address or cookies) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Telecommunications Digital Services Data Protection Act (TDDDG)

The TDDDG is a law designed to protect the integrity of the end device and thus the privacy of the user. The legal basis for the storage and retrieval of information in the end user’s terminal equipment is consent, in accordance with Section 25 (1) sentence 1 TDDDG. This consent is requested when the website is accessed.

According to Section 25 (2) No. 2 TDDDG, consent is not required if the storage of information in the end user’s terminal equipment or access to information already stored in the end user’s terminal equipment is absolutely necessary so that the provider of a telemedia service can provide a telemedia service expressly requested by the user. In the cookie settings, you can see which cookies are to be classified as absolutely necessary (often also referred to as “technically necessary cookies”) and therefore fall under the exemption rule of Section 25 (2) TDDDG and therefore do not require consent.

Please note that the legal basis for the downstream processing of personal data is then derived from the GDPR. The relevant legal bases for the processing of personal data on this website can be found later in this privacy policy.

Processing

Processing is any operation or set of operations which is performed on personal data, whether or not by automated means. This basically includes any handling of personal data such as the collection, storage, modification, use, transmission, dissemination, erasure or destruction of personal data.

Person responsible

The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. The controller must ensure the permissibility of data processing through the use of technical and organisational measures that are regularly reviewed.

Data transfer outside the EU

The GDPR guarantees the same high level of data protection within the European Union. When selecting our service providers, we therefore rely on European partners wherever possible if your personal data is to be processed. Only in exceptional cases will we have data processed outside the European Union as part of the use of third-party services.

We only authorise the processing of your data in a third country if the special requirements of Art. 44 et seq. GDPR are fulfilled. This means that the processing of your data may then only take place on the basis of special guarantees, such as the determination of a data protection level corresponding to the EU officially recognised by the EU Commission or compliance with officially recognised special contractual obligations, the so-called “standard data protection clauses”.

II Data collected automatically when using our website

If you only use the website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. This data is not merged with other data sources without your consent.

When you visit our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

• IP address
• Directory protection user
• Date, time
• pages viewed
• Protocols
• Status code
• Data volume
• Referrer URL (last website visited)
• User Agent (Browser)
• Called host name.

Temporary storage of the IP address by our system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.

Temporary storage or processing of this so-called server log data is absolutely necessary for reasons of ensuring functionality or technical security, in particular for defence against and defence against attempts at attack or damage, and is carried out with our corresponding legitimate interest, in accordance with Art. 6 Para. 1 lit. f) GDPR.

III. Your (data subject) rights

According to the EU General Data Protection Regulation, you as the data subject have various rights that you can assert at support@conreri.de . These are set out below:

Right to information

You can request confirmation from us as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request the following information from us:

• the purposes for which the personal data are processed;
• the categories of personal data that are processed;
• the recipients or categories of recipients to whom your personal data have been or will be disclosed;
• the planned duration of the storage of your personal data or, if specific information on this is not possible, criteria for determining the storage period;
• the existence of a right to rectification or erasure of your personal data, a right to restriction of processing by the controller or a right to object to such processing;
• the existence of a right to lodge a complaint with a supervisory authority
• all available information about the origin of the data if the personal data is not collected from the data subject;
• the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

You also have the right to request information about whether your personal data is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

You also have a right to rectification and completion vis-à-vis us if your personal data is incorrect or incomplete.

Right to lodge a complaint with the supervisory authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the supervisory authority responsible for us:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia

Kavalleriestr. 2-4

40213 Düsseldorf

Phone: 0211/38424-0

Fax: 0211/38424-999

E-mail: poststelle@ldi.nrw.de

The supervisory authority with which the complaint has been lodged will inform you of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

• if you contest the accuracy of your personal data for a period enabling the controller to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
• we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims, or
• if you have objected to the processing pursuant to Art. 21 para. 1 GDPR and it is not yet certain whether our legitimate reasons outweigh your reasons.

If the processing of your personal data has been restricted, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

Right to cancellation

You can demand that we delete your personal data immediately and we are obliged to delete this data immediately if one of the following reasons applies:

• Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
• You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a) or Art. 9 para. 2 lit. a) GDPR and there is no other legal basis for the processing;
• You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR;
• Your personal data has been processed unlawfully;
• The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject;
• Your personal data was collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.

The right to erasure does not exist if the processing is necessary:

• to exercise the right to freedom of expression and information;
• for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or for the establishment, exercise or defence of legal claims.

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

Right to data portability

You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, provided that

• the processing is based on consent pursuant to Art. 6 para. 1 lit. a) GDPR or Art. 9 para. 2 lit. a) GDPR or on a contract pursuant to Art. 6 para. 1 lit. b) GDPR and
• the processing is carried out using automated procedures.

In exercising this right, you also have the right to have your personal data transmitted directly from us to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

IV. Further data processing

Passing on to other proficiency testing organisers

If you have registered with us for an EQA scheme that is carried out by one of our cooperation partners (e.g. TH thrombophilia screening at ECAT), we will pass on all relevant data to the cooperation partner in order to carry out the EQA scheme[DP1].

Contact form

If you contact us, a contact form is available on our website which you can use to contact us electronically. The data entered in the input mask will be transmitted to us and stored. These data are

• First name
• Surname
• Company
• Telephone number
• Postcode + city
• e-mail
• Individual message Company

The following data is also stored at the time the message is sent:

• IP address of the user
• User agent

You can also contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored. The legal basis for the processing of the contact enquiry and its processing is regularly Art. 6 para. 1 sentence 1 lit. b) GDPR, additionally Art. 6 para. 1 S.1 lit. f) GDPR.

Advertising by e-mail, telephone and letter

We use your contact details for advertising if you have consented to this (Art. 6 para. 1 lit. a) GDPR), as well as for legally permissible direct advertising for our own and related services if you have specified this when placing your order or registering (Art. 6 para. 1 lit. f) GDPR in conjunction with. § Section 7 para. 3 UWG).

If you no longer wish to receive advertising, you can revoke your consent or object to direct advertising at any time

• by clicking on the unsubscribe link at the end of the e-mail
• by e-mail to support@conreri.de
• in writing to our company address stated at the beginning (please state your name and contact details)
• or by telephone via the telephone number given at the beginning

V. Presence in the social media

We maintain a presence on social media. Insofar as we have control over the processing of your data, we ensure that the applicable data protection regulations are complied with. Below you will find the most important information on data protection in relation to our corporate presence.

In addition to ourselves, we are responsible for the company websites within the meaning of the EU General Data Protection Regulation (GDPR) and other data protection regulations:

• Meta Platforms (Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
• Instagram (Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
• LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland)
• Xing (New Work SE, Am Strandkai 1, 20457 Hamburg)

You use these platforms and their functions at your own risk. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating). We would like to point out that your personal data may be processed outside the European Union.

The processing of your personal data by us is based on our legitimate interests in effective information and communication in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR.

As we do not have full access to your personal data, you should contact the social media providers directly when asserting your rights as a data subject, as they have access to the personal data of their users and can take appropriate measures and provide information.

If you still need help, we will of course try to support you.

VI Analysis, tracking, usage-based online advertising and third-party providers

We and our partners use certain cookies and similar technologies in order to be able to offer our digital services, to technically provide you with the content on the website, to ensure the security of the website, to correct possible errors and to carry out analyses.

For this purpose, we and our partners (“providers”) process personal data such as your IP address or ID and browser information. The legal basis for this processing is your voluntary consent, which can be revoked at any time, in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR.

In some cases, we or our partners (“providers”) process your data on the legal basis of legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR. Our legitimate interests here include session-based reach measurement and the display of paywalls, which are absolutely necessary for the operation and refinancing of our digital offering.

Purposes of the data processing

We and our partners (“providers”) pursue the purposes described below within the scope of our website:

• Essential: Essential services enable basic functions and are necessary for the proper functioning of the website.

VII Data protection settings

You can withdraw your consent to data processing requiring consent, for example to advertising tracking, at any time. You can obtain an overview of all the services we use and the option to withdraw your consent by clicking on the button below or on the data protection settings in the footer.